← Go to The Creative Revolution
To also review our full privacy policy please click here.
The terms “we,” “us,” and “our” refer to Nevergrey Ltd. The term the “Site” refers to creativerevolution.io. The terms “user,” “you,” and “your” refer to site visitors, customers, members and any other users of the site.
Our core ethos for The Creative Revolution is to continue and build upon the work of Sir Ken Robinson, PhD, by spreading awareness of a richer conception of human imagination, creativity and intelligence by joining together the people he continues to inspire, celebrating the diversity of human potential and advocating for the global issues of environmental well-being to create a future for us all.
Use of creativerevolution.io, including all materials presented herein and all online services provided by Nevergrey Ltd, is subject to the following Terms and Conditions. These Terms and Conditions apply to all site visitors, customers, and all other users of the site. By using the Site or Service, you agree to these Terms and Conditions, without modification, and acknowledge reading them.
Parties agree that the Service is in the nature of education. The scope of services provided by Nevergrey Ltd according to this Agreement are limited to those listed on creativerevolution.io website. Nevergrey Ltd reserves the right to substitute services equal to or comparable to the services listed if the need arises, without prior notice.
To access or use the Site, you must be 18 years of age or older and have the requisite power and authority to enter into these Terms and Conditions. Children under the age of 18 are prohibited from using the Site. Information provided on the Site and in the Service related to membership sites and other information are subject to change. Nevergrey Ltd makes no representation or warranty that the information provided, regardless of its source (the “Content”), is accurate, complete, reliable, current, or error-free. Nevergrey Ltd disclaims all liability for any inaccuracy, error, or incompleteness in the Content.
In order to use the Service, you will be required to provide information about yourself including your name, email address, username and password, and other personal information. You agree that any registration information you give to Nevergrey Ltd will always be accurate, correct, and up to date. You must not impersonate someone else or provide account information or an email address other than your own. Your account must not be used for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction.
You may use the Site and Service for lawful purposes only. You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Site. You agree to use the Site and to purchase services or products through the Site for legitimate, non-commercial purposes only. You shall not post or transmit through the Site any material which violates or infringes the rights of others, or which is threatening, abusive, defamatory, libellous, invasive of privacy or publicity rights, vulgar, obscene, profane, or otherwise objectionable, contains injurious formulas, recipes, or instructions, which encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any law.
The Services are offered subject to our acceptance of your order or requests. We reserve the right to refuse service to any order, person or entity, without the obligation to assign reason for doing so. No order is deemed accepted by us until payment has been processed. We may at any time change or discontinue any aspect or feature of the Site or Service, subject to us fulfilling our previous responsibilities to you based on acceptance of your payment.
We reserve the right to remove the accounts held by any individuals representing companies that offer a similar or directly competing Service.
We will email you to confirm the placement of your order and with details concerning product delivery and ongoing payments. In the event that there is an error in this email confirmation, it is your responsibility to inform us as soon as possible.
Once confirmed, we will provide you access to the purchased Service. You agree and understand that access to the Service may at times be influenced and affected by third parties that we use to provide the Service (partners, course providers, service providers etc.). You agree and understand that no breach of contract action may be initiated against Nevergrey Ltd when there are reasonable delays in the access of the Service.
Nevergrey Ltd reserves the right to terminate the Service, and or access to certain features of the Service, with or without prior notice to you. We will make reasonable efforts to provide notice but it is not required to do so under the terms of this agreement.
Lifetime Access is for the lifetime of the Service. If for any reason, Nevergrey Ltd should dissolve or cease to exist, then your access to the Service terminates.
If you are paying on a monthly subscription this allows you access to the Service for 30 days. Failure to pay your monthly susbcription payment will result in access to the Service being stopped.
For annual subscriptions you will receive 365 days access. You may cancel the automatic renewal of your annual subscription at any time and your access to the Site will end at the end of the current contracted term.
We offer a 30 day money back guarantee should you be unhappy with the Service in your first month of membership. To request a refund under the guarantee please cancel your account via your account page and email support@nevergrey.org.
You may cancel your monthly subscription at any time via your account page, but due to the nature of the Service no refunds will be made for any membership fees already paid, excluding the 30 day money back guarantee as stated above.
Once you cancel you will no longer have access to the Service, including all content and community resources, once your current membership period is completed.
The 30 day refund period only applies to your first subscription and cannot be used more than once.
No partial refunds are given should you terminate an annual subscription before your renewal date, however you will retain access to the Service until the end of your annual payment term.
It is entirely your responsibility to ensure that you cancel your account in good time should you no longer require the Service and do not wish to be billed further.
We endeavour to describe and display the Service as accurately as possible. While we try to be as clear as possible in explaining the Service, please do not accept that the Site is entirely accurate, current, or error-free. From time to time we may correct errors in pricing and descriptions. We reserve the right to refuse or cancel any order with an incorrect price listing.
You shall not upload, post or otherwise make available on the Site any artwork, photos, or other materials (collectively “Materials”) protected by copyright, trademark, or other proprietary right without the express written permission of the owner of the copyright, trademark, or other proprietary right, and the burden of determining that any Materials are not so protected rests entirely with you. You shall be liable for any damage resulting from any infringement of copyrights, trademarks, or other proprietary rights, or any other harm resulting from such a submission. For all Materials submitted by you to the Site, you automatically represent or warrant that you have the authority to use and distribute the Materials, and that the use or display of the Materials will not violate any laws, rules, regulations, or rights of third parties.
As a feature of the Service, Nevergrey Ltd may provide access to a community or social media platforms in conjunction with the Service. Nevergrey Ltd is not required to provide a community platform, and has complete discretion with regards to the platform, and the nature of the interaction, dependent on the Service.
You agree that your use of these community and social media platforms is a privilege and Nevergrey Ltd may limit or deny access to these platforms for misconduct that includes but is not limited to being inappropriate, rude, violent, or threatening. Nevergrey Ltd will make reasonable efforts to provide notice to you with regards to inappropriate or unapproved content that you have placed within the voluntarily provided community and social media platform. Nevergrey Ltd is not required to provide notice, and reserves all rights to take immediate and appropriate action to protect the Nevergrey Ltds’s brand and image integrity.
We claim no intellectual property rights over the material you supply to Nevergrey Ltd. You retain copyright and any other rights you may rightfully hold in any content that you submit through the Site or Service. Content you submit to Nevergrey Ltd remains yours to the extent that you have any legal claims therein. You agree to hold Nevergrey Ltd harmless from and against all claims, liabilities, and expenses arising out of any potential or actual copyright or trademark misappropriation or infringement claimed against you. By posting material on the Site, you grant us a worldwide, nonexclusive, irrevocable license to use the material for promotional, business development, and marketing purposes.
You consent to recordings being made of calls or webinars provided as part of the Service. You consent to your name, words, voice, and likeness being used by Nevergrey Ltd for promotional, business development, and marketing purposes, without compensation to you. We will make reasonable effort to secure your written permission before using and distributing recordings, print materials, audio, or visual representations that refer to you.
The Site and Service contain intellectual property owned by Nevergrey Ltd, including trademarks, copyrights, proprietary information, and other intellectual property. Nevergrey Ltd’s copyrighted and original materials are provided to you as part of the Service for your individual use only and a single-user license. All intellectual property, including Nevergrey Ltd’s copyrighted materials shall remain the sole property of Nevergrey Ltd. No license to sell or distribute our materials is granted or implied.
You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever any of the Site or Service Content or intellectual property, in whole or in part, without our prior written consent. This includes but is not limited to sharing material with others, posting excerpts of material on any social media, blogging about the material, or in any other way that would reasonably appear to share the Site or Service’s information with a non-member. We reserve the right to immediately remove you from the Service, without refund, if you are caught violating this intellectual property policy.
We may at any time amend these Terms and Conditions. Such amendments are effective immediately upon notice to you by us posting the new Terms and Conditions on this Site. Any use of the Site or Service by you after being notified means you accept these amendments. We reserve the right to update any portion of our Site and Service, including these Terms and Conditions, at any time. We will post the most recent versions to the Site and list the effective dates on the pages of our Terms and Conditions.
You agree that under no circumstances shall we be liable for direct, indirect, incidental, consequential, special, punitive, exemplary, or any other damages arising out of your use of the Site or Service. Additionally, Nevergrey Ltd is not liable for damages in connection with (i) any failure of performance, error, omission, denial of service, attack, interruption, deletion, defect, delay in operation or transmission, computer virus, or line or system failure; (ii) loss of revenue, anticipated profits, business, savings, goodwill or data; and (iii) third party theft of, destruction of, unauthorized access to, alteration of, or use of your information or property, regardless of our negligence, gross negligence, failure of an essential purpose and whether such liability arises in negligence, contract, tort, or any other theory of legal liability. The foregoing applies even if Nevergrey Ltd has been advised of the possibility of or could have foreseen the damages. In those states that do not allow the exclusion or limitation of liability for the damages, our liability is limited to the fullest possible extent permitted by law. In no event shall Nevergrey Ltd’s cumulative liability to you exceed the total purchase price of the service you have purchased from Nevergrey Ltd, and if no purchase has been made by you Nevergrey Ltd’s cumulative liability to you shall not exceed $100.
The Site and the Service may contain links to third party websites and resources. You acknowledge and agree that we are not responsible or liable for the availability, accuracy, content, or policies of third party websites or resources. Links to such websites or resources do not imply any endorsement by or affiliation with Nevergrey Ltd. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.
You shall indemnify and hold us harmless from and against any and all losses, damages, settlements, liabilities, costs, charges, assessments, and expenses, as well as third party claims and causes of action, including, without limitation, attorney’s fees, arising out of any breach by you of any of these Terms and Conditions, or any use by you of the Site or Service. You shall provide us with such assistance, without charge, as we may request in connection with any such defence, including, without limitation, providing us with such information, documents, records, and reasonable access to you, as we deem necessary. You shall not settle any third party claim or waive any defence without our prior written consent.
The subject headings of the paragraphs and subparagraphs of this Agreement are included for convenience only and shall not affect the construction or interpretation of any of its provisions.
All notices, requests, demands, and other communications under this Agreement shall be in writing and properly addressed as follows:
Nevergrey Ltd,
20 – 22 Wenlock Road,
London,
N1 7GU
United Kingdom
If any legal action or any arbitration or other proceeding is brought for the enforcement of this Agreement, or because of an alleged dispute, breach, default, or misrepresentation in connection with any of the provisions of this Agreement, the successful or prevailing party or parties shall be entitled to recover reasonable attorney’s fees and other costs incurred in that action or proceeding, in addition to any other relief to which it or they may be entitled.
If any term, provision, covenant, or condition of this Agreement is held by an arbitrator or court of competent jurisdiction to be invalid, void, or unenforceable, the rest of the Agreement shall remain in full force and effect and shall in no way be affected, impaired, or invalidated.
1.3. Any Additional Terms and Conditions, which may or may not amend the Web Conditions, (‘Additional Terms and Conditions’) will be given to You separately either before or with the Membership Application and may be amended from time to time (see 3. below).
1.4. These Web Conditions and the Membership Application and any Additional Terms and Conditions will make up Your Agreement (‘Agreement’) with Us. The terms may change from time to time (see 3 below). Any perceived agreement between You and Us that is not in writing will not be part of such Agreement.
1.5. You agree to these terms and conditions every time You access any part of the Site or make use of any of the Content.
2.1. Certain words used have the meanings given below:
2.1.2. ‘Content’ includes, but is not limited to, all text, graphics and images that appear on the Site, and the design, look and feel of the Site itself.
2.1.3. ‘Intellectual Property Rights’ means: –
2.1.4. ‘The Creative Revolution’ means We Imagine If of 7 Savoy Court, London, WC2R 0EX (limited by guarantee, registered company number: 13311994) (also operating on behalf of The SKR Legacy Collective Fund under the auspices of Prism the Gift Fund, registered charity number 1099682) and any company or legal entity controlling, controlled by, or under common control with We Imagine If. In this definition “control” means: the ownership directly or indirectly of 50% or more of the voting shares, a 50% or greater interest in the income of such company or legal entity, or the ability otherwise of We Imagine If to secure that the affairs of such company or legal entity are managed in accordance with We Imagine If wishes.
2.1.6. ‘The Creative Revolution Content’ means the material on the Site controlled by The Creative Revolution.
2.1.8. ‘Our’ means The Creative Revolution.
2.1.9. ‘Personal Information’ means the information that You provide in Your Membership Application, that We obtain from You and that We have regarding the progress of Your application if any. You may request a change to Your Personal Information by contacting our membership department via email at members@creativerev.org.
2.1.10. ‘Site’ means this website.
2.1.11. ‘Third Party Content’ means the material on the Site or accessed through the Site that is controlled by parties other than The Creative Revolution.
2.1.12. ‘Us’ means The Creative Revolution.
2.1.13. ‘We’ means The Creative Revolution.
2.1.14. ‘You’ and ‘Your’ means the person entering the Agreement or accessing the Site as the case may be.
We may change these Web Conditions and any Additional Terms and Conditions at any time. It is Your responsibility to check these Web Conditions in case there are any changes. If You access and use the Site after We have made a change to these Web Conditions You shall be treated as having accepted the change.
The Creative Revolution maintains PCI compliance and has high standards of security. Queries in relation to security should be directed to our Data Protection Officer under our privacy policy.
The Site and Content is provided for Your general information only; We advise that, although The Creative Revolution makes every effort to maintain the accuracy of information on the Site, Content may not be accurate and complete and is provided ‘as is’. Therefore You should not plan to do, or refrain from doing, something in reliance upon Content without first checking the accuracy of the relevant Content by some other means. For example, if You propose to establish an itinerary based on opening times for, or distances to, any of The Creative Revolution properties, You must check information of that type You obtain on the Site with the relevant properties themselves. All such information on this site is necessarily subject to change, sometimes at short notice.
6.1. We are not responsible for the content of third-party sites linked to the Site or for Third Party Content. They are independent of Us, and their content is not endorsed or approved by Us, even where the third party in question is stated to be a ‘partner’ of The Creative Revolution.
6.2. In entering any agreement to which The Creative Revolution is not a party, You accept that The Creative Revolution or We Imagine If has no liability whatsoever.
6.3. You should check with Us if You are in any doubt as to the status of any Content.
7.1. You are responsible for ensuring that Your instructions (including all the details We may require to carry out Your instructions) and any information You give to Us are accurate and complete. We shall not be liable for any loss or damage You suffer if they are in any way inaccurate or incomplete and Our records will be conclusive evidence of Your instructions unless We agree otherwise. We may in Our absolute discretion refuse to carry out any instruction or reverse any action taken by Us in response to any instruction.
7.2. To contact Us please refer to contact details given on the Site or in the relevant Additional Terms and Conditions. There may be different addresses and telephone numbers for different purposes.
Information gathered from your use of our Site and our sharing is in accordance with our privacy policy and cookies policy.
9.1. Our Site and the Intellectual Property Rights in The Creative Revolution Content are owned by or licensed to Us.
9.2. Certain names, words, images or logos identifying Us and the products and services featured in the Site are the trade marks of We Imagine If. Certain other names, words, images or logos may constitute trade names or unregistered trade marks of We Imagine If.
9.3. The names and logos of third parties mentioned in the Site or in the Third Party Contents may be the trade marks, trade names or unregistered trade marks of those third parties and in The Creative Revolution Contents they are used with the permission of such organisations. In the event that You own Intellectual Property that appears on the Site without Your written consent please notify Us.
9.4. The Site may contain proprietary notices (such as moral rights and trade mark notices) and copyright information, the terms of which must be observed.
Open Access to The Creative Revolution Content
10.1. Official Audio, video files and full Research reports are available free to view and download. We allow anyone to access our content electronically without charge. We want to encourage the circulation of our work as widely as possible without affecting the ownership of the copyright, which remains with the copyright holder.
10.2. Unless otherwise stated our work including our audio and video files are licensed under a Attribution-NonCommercial-NoDerivs 3.0 Unported (CC BY-NC-ND 3.0).
11.1 You are welcome to link to, download, save or distribute this work electronically. If you are interested in using the work, please ensure that:
The Creative Revolution and the speaker(s)and other third parties are credited;
The Creative Revolution website (www.creativerev.org) is published together with a copy of this policy statement in a prominent position;
The file is not altered and is used in full (the use of extracts under existing fair usage rights is not affected by this condition);
The work is not resold or used for commercial purposes;
A copy of the work or link to its use online is emailed to The Creative Revolution Events team (events@creativerev.org).
11.2. You must not link to the Site for commercial purposes without our written agreement.
11.3. Other than as above, We encourage businesses and others to link their sites to the Site. However, if You wish to establish a link to the Site or any of its Content, we require that the link does not open within a frame-set of another website.
12.1. Community activity
12.1.1. In parts of the Site You may be enabled to interact with other users or with Us, through (for example) message boards and email. You must ensure that any such interaction by You or through Your email address will not:
12.1.1.1. be capable of infringing the Intellectual Property Rights or other rights of any person;
12.1.1.2. breach any applicable law or regulation; or
12.1.1.3. be perceived as inappropriate for the Site, offensive or misleading.
12.1.2. We may remove any postings or other interaction at our entire discretion.
12.1.3. We have no obligation to monitor, censor or edit the content of any material transmitted or received by You or other users of the Site. You are responsible for the content of any material You transmit.
12.2. ‘Equipment’ means all such compatible equipment, software and communications lines (including any public communication lines) required by You to properly access the Site.
12.3. You are responsible for obtaining and maintaining Your Equipment and for ensuring that it is compatible with the Site. We have no responsibility or liability with respect to Your Equipment.
12.4. We may change the minimum specification required to access the Site at any time. We shall notify You of such a change by placing a general message on the Site or through amendment of these Web Conditions. We shall not be liable to You if any such change in specification results in Your Equipment becoming incompatible with the Site or becoming unable to perform, within the Site, all of the functions previously performed.
12.5. You will be responsible for the cost of all charges You incur in accessing and using the Site.
12.6. We cannot guarantee the speed with which You will be able to access and use the Site (as it will depend upon factors such as the specification of Your Equipment and the number of people using the Site) or that You will have uninterrupted or continuous access to the Site.
12.7. You must not:
12.7.1. introduce or attempt to introduce any virus or any other contaminant to the Site or any of Our computer systems;
12.7.2. in any way attempt to access, alter, de-compile, reverse engineer, destroy or otherwise tamper with any part of the Site or any of Our computer systems;
12.7.3. interfere with the use of another person’s access to or use of the Site;
12.7.4. obtain access to information relating to another person which is on Our computer system;
12.7.5. use or attempt to use the Site or any of Our computer systems for any unlawful or immoral purpose.
12.8. We may suspend or terminate Your access and use (in whole or in part) of the Site at any time with or without notice.
12.9. You are responsible for getting an appropriate connection with a telecommunications provider in order to access the Site.
12.10. We shall control, direct and establish technical procedures for using the Site (and We may vary them from time to time). You must follow Our instructions and adhere to Our procedures as given on the Site when using any The Creative Revolution web-based service.
12.11. You must ensure that any material and / or information downloaded or otherwise obtained through the use of the Site is at Your own discretion and that You will be responsible for any damage to Your Equipment or loss of data that results from the download of such material and / or data.
12.12. We shall use reasonable endeavours to keep the Site free from viruses and corrupt files but We do not warrant that the Site is free from infection by viruses or anything else with contaminating or destructive properties. We recommend that You ‘virus check’ all information sent to You by Us. We shall not be liable for any corrupt information sent to You by Us or for any corrupt information You send to Us.
13.1. If You have a complaint about the Site please follow our Complaints Policy.
13.2. If You have a complaint about the Agreement please follow our Complaints Policy.
14.1. Us to You
14.1.1. We shall not be liable to You for any loss or damage (other than that which cannot by law be excluded) You may suffer (irrespective of whether it arises due to Our failure, error or delay) as a result of:
14.1.1.1. Our having acted upon Your instruction or following receipt of any information from You;
14.1.1.2. Any misuse or abuse of the Site by You or anyone else;
14.1.1.3. Your Personal Information having been disclosed to someone else (other than due to Our having so disclosed it);
14.1.1.4. Our being unavailable for whatever reason.
14.1.2. We shall not be liable to You in any circumstances for any loss or damage (other than that which cannot by law be excluded) that:
14.1.2.1. is not direct;
14.1.2.2. is beyond Our reasonable control; or
14.1.2.3. We could not reasonably foresee.
14.1.3. Any liability We may have to You will be limited to the actual amount of any loss or damage You incur or suffer.
14.1.4. We regularly update the Site. However, We do not warrant that the content of the Site or the products and services featured are available (either as featured or at all). The content of and the products and services featured in the Site are subject to change at any time without notice.
14.1.5. We do not seek to exclude or restrict liability for death or personal injury resulting from Our negligence.
14.2. You to Us
14.2.1. You will be liable to Us for (and agree to indemnify Us against) all actions, claims, costs, damages, demands, expenses, liabilities, losses and proceedings We directly or indirectly incur or which are brought against Us if You have:
14.2.1.1. acted fraudulently;
14.2.1.2. been negligent;
14.2.1.3. misused or abused the Site;
14.2.1.4. breached Your Agreement with Us.
14.2.2. You will be liable for any loss even if the instructions were not given by You except:
14.2.2.1. in the case of a fraud to which You were not a party (unless You have failed to make any required notification);
14.2.2.2. if You are able to prove a relevant failing on Our part; or
14.2.2.3. We have acted in error.
14.3. Generally
14.3.1. We shall not be liable for any errors or delay or failure if this is due to anything beyond Our control; for example:
14.3.1.1. industrial action;
14.3.1.2. fire, flood, explosion, act of God, governmental act;
14.3.1.3. the failure, directly or indirectly of any power supply, machine, data processing system, data transmission link, or telephone link;
14.3.1.4. a Card not being accepted by a retailer, terminal, cash machines or otherwise, for whatever reason.
14.3.2. Each of these conditions is separate from all other conditions, so that if one condition is found to be void or otherwise unenforceable it will not affect the validity of any of the others.
14.3.3. If We do not enforce any of the rights We have under this Agreement, or if We delay in enforcing them, that does not prevent Us from taking any action to enforce Our rights in the future.
14.3.4. Upon termination of Your Agreement terms and conditions in the Web Conditions and Additional Terms and Conditions that are capable of continuing to apply will do so.
14.3.5. The Agreement and the Web Conditions will be governed by, and its terms construed in accordance with, the laws of England and the Courts of England will have exclusive jurisdiction over any disputes arising from the Site.
Your privacy is very important to us. Accordingly, we have developed this policy in order for you to understand how we collect, use, communicate and make use of personal information. The following outlines our privacy policy.
This privacy notice provides you with details of how we collect and process your personal data through your use of our site https://www.creativerevolution.io
By providing us with your data, you warrant to us that you are over 13 years of age.
Nevergrey Ltd, owners of The Creative Revolution, Imagine if… and The Office of Sir Ken Robinson, are the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).
Our full details are:
It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at privacy@nevergrey.org
We may process the following categories of personal data about you:
We may use Customer Data, User Data, Technical Data and Marketing Data to deliver relevant website content and advertisements to you (including Facebook adverts or other display advertisements) and to measure or understand the effectiveness of the advertising we serve you. Our lawful ground for this processing is legitimate interests which is to grow our business. We may also use such data to send other marketing communications to you. Our lawful ground for this processing is either consent or legitimate interests (namely to grow our business).
We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.
Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time.
We will only use your personal data for a purpose it was collected for or a reasonably compatible purpose if necessary. For more information on this please email us at privacy@nevergrey.org. In case we need to use your details for an unrelated new purpose we will let you know and explain the legal grounds for processing.
We may process your personal data without your knowledge or consent where this is required or permitted by law.
We do not carry out automated decision making or any type of automated profiling.
We may collect data about you by you providing the data directly to us (for example by filling in forms on our site or by sending us emails). We may automatically collect certain data from you as you use our website by using cookies and similar technologies. Please see our cookie policy for more details about this.
We may receive data from third parties such as analytics providers such as Google based outside the EU, advertising networks such as Facebook based outside the EU, such as search information providers such as Google based outside the EU, providers of technical, payment and delivery services, such as data brokers or aggregators.
Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).
Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if (i) you made a purchase or asked for information from us about our goods or services or (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However you can still opt out of receiving marketing emails from us at any time.
Before we share your personal data with any third party for their own marketing purposes we will get your express consent. However please note we do not and never have shared our email list with third parties.
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links at the bottom of any marketing message sent to you OR by emailing us at hello@nevergrey.org at any time.
If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations etc.
We may have to share your personal data with the parties set out below:
We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
Countries outside of the European Economic Area (EEA) do not always offer the same levels of protection to your personal data, so European law has prohibited transfers of personal data outside of the EEA unless the transfer meets certain criteria.
Many of our third parties service providers are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.
Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is in place:
If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.
We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.
We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.
For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.
In some circumstances we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.
You can see more about these rights at:
If you wish to exercise any of the rights set out above, please email us at hello@nevergrey.org
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.
If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.
This website may include links to third party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see https://www.creativerevolution.io/cookie-policy/